How to Conduct Successful Employee Opinion Surveys

The purpose of this book is to introduce executives, managers and human resource development professionals to a process by which they can conduct a successful employee opinion survey in their organization. The focus of the book is on planning, execution and follow up -- three key elements that are requisites of any management project. Readers will find that the book contains a wealth of valuable information including a step-by-step survey planning guide, model project schedules, sample survey announcements to employees, examples of survey reports with interpretation guidelines and a recommended process for post-survey follow up response action. All of this information is presented in a way that will be easily understood and that can be easily applied or administered by any management level employee. The survey process presented in this book is based on action research models that have been widely accepted in the field of organization development for many years as well as on the author's 40 years plus experience as a corporate human resource executive and later as a management consultant specializing in organizational development. An important aspect of the recommended survey process is that it is intended to be modified and adapted to meet the special requirements or individual circumstances of the reader's organization.